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Account Manager
Account Manager

Account Manager

By Hi-connect in
In-Site Egypt

Description:

An Account Manager is responsible for making sure client and customer needs are being met and understood by each department in the company. Their duties include handling any client complaints, working to find solutions to any client issues, and managing other departments to foster a positive clientcompany relationship. Tasks and responsibilities:

  1. Communicating with clients by phone, through email, and face-to-face to ensure their needs are understood and addressed.
  2. Building strong client relationships to maintain old business and acquire new customers.
  3. Collaborating with various internal departments to ensure they fulfill all customer requests.
  4. Resolving complaints and keeping track of all processes that pertain to the client’s desires.
  5. Acting as the client representative in a firm to ensure their demands are met with a focus on improving the customer experience.
  6. Collecting and analyzing data and prepare necessary reports.

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Overview

  • Categories Account manager
  • Date Posted 25 April 2024
  • Experience +2
  • Gender Both