Feel free to Contact Us for the offering jobs we are offered, and gain your chance to be one of our leading teams.
Because we highly focus on our "principals" we greatly depend on our flexibility and hence provide various sourcing models to suit our client's business needs and models our flexible sourcing models spans from the full Out-sourcing of our client's operations in one of our contact center facilities governed by our full responsibility of service levels and project KPIS.
To the other extreme of In-sourcing our human capital, management, technology and processes inside our client's premises. As for our Co-sourcing models, it can always be a mix and match of the above.
Sales / Lead Generation
Hi-connect A qualified call center company specializes in delivering niche services. For instance, tech support is a specialized job. Only a qualified call center company can do the job with great perfection. It gives the product development company all the time to focus on other areas geared towards augmenting profits. For instance, the company can get more time to focus on upgrading the product or developing other products. They can engage themselves with business growth initiatives such as marketing campaigns and customer acquisition. By investing more time executing growth plans, the company can make more profits. Hi-Connect has a trained and specialized team to respond to customers from anywhere in the world at any time with skill and professionalism to gain the trust of your customers and to achieve the level of customer satisfaction and to increase your sales and raise awareness of your products or your services.Learn More
Do the Right Thing
Hi-connect contact center is a full-fledged COPC® 2015, ISO® 9001: 2015 and ISO® 27001 certified for the smart standards implemented by these certifications have enabled us to improve our operations and operate high-level operations that take the customer experience to a better level.
HI-Connect builds over the experiences of its originators, we have on board DMS, UNITELL, ITInc and NT companies. The merged expertise of the firms on board with HIO expertise ensures unbounded skills. DMS Company specialized in providing custom software development for the latest Edge Technology software in various business areas specially the Health care sector and utilizing recently evolved tools and techniques.
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