Welcome to Hiconnect your Customer Services Solutions  

Why outsourcing?

How to Benefits

Why outsourcing?

Availability of work 24/7

Availability of work 24/7

With a 24/7 call center, your company is always open for business, allowing you to provide excellent customer service to a fast-growing generation of “I want it when I want it” consumers. Our call center is always on, including the advantages of outsourcing customer service and other business-critical tasks.

Performing Your employees

Performing Your employees

Your employees can perform their jobs more efficiently and focus on what they do best…and you can enjoy all the benefits of outsourcing call center services, from lower operating costs to more satisfied clients!

Handling everything

Handling everything

starting from hiring process, training, CRM providing software, call center technology system and an off-site call center, Quality

Providing a cost-effective communications solution

Providing a cost-effective communications solution

Saves business time and money by seamlessly executing many of your company’s routine responsibilities, such as sales, customer support, data entry, appointment-setting, after-hours dispatching and more.

What We’re Offering to Our Clients

Dealing in all Professional Customer Services

Services 01

Campaigns Outbound Calls

Making outbound calls for telesales telemarketing or tele-services issues

Services 02

Customer Services Inbound Calls

Answering general inbound calls

Services 03

Training

Call center Training outsourcing

Services 05

VIRTUAL OFFICE

Providing emergency response services

Services 04

Instantly Omni Channel

Taking reservations for seminars and other events, Setting appointments, Handling customer complaints

Services 06

Digital Marketing

Social media moderation activities, Web-generated lead follow up, Generating leads

Services 07

MULTI MEDIA

Services 08

CRM

Providing technical support,

About Company

Advocating for your needs and exceeding expectations by dedicated guide to a smooth experience.

Dr . Mohsen Azzam

Chairman

Combining expertise with empathy to resolve your inquiries