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Our professional services
- Answering general inbound calls
- Making outbound calls for telesales telemarketing or tele-services issues
- Call center Training outsourcing
- Web-generated lead follow up
- Handling customer complaints
- Setting appointments
- Generating leads
- Providing technical support
- Taking reservations for seminars and other events
- Providing emergency response services
- Social media moderation activities
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Technical facilities
We can support our customers Emergency preparedness and recovery procedures by the following:
- 160 seats with an existing plan to expand
- 7 PRI connections
- Mitel voice system
- Generator for any power failure protection:
- UPS’s cover 95 % of full loads.
- Internet connections from multi ISP including leased line
- SQL Database & Data Archiving limitation according client needs
- CRM Customizations availability
- Social media integration
- Working availability 24/7
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